Rules of Engagement at BIA Meetings (a reminder) Hello BIA Chairs and Staff, Please make sure to read out or include the following rules of engagement at your Annual General Meetings. For BIAs that did not submit their 2026 AGM notices yet please include Rules of Engagement at BIA AGMs as a 2nd or 3rd (in the case of virtual AGMs) agenda item. Moving forward, this will be a standing agenda item for all BIA AGMs. For In Person Meetings: At the BIA Annual General Meeting we ask that all attendees be respectful of other meeting participants. Offensive and disrespectful language will not be tolerated in a presentation (or by the public attending). Please, do not display signs or placards, applaud debating participants, or engage in conversation or other behaviour that may disrupt the meeting. You may be asked to leave the meeting, at the discretion of the Chair. For Virtual Meetings:  At the BIA Annual General Meeting we ask that all attendees be respectful of other meeting participants. Offensive and disrespectful language will not be tolerated in a presentation (or by the public attending). Please, do not display signs or placards, applaud debating participants, or engage in conversation or other behaviour that may disrupt the meeting. You may be exited the meeting or muted, at the discretion of the Chair. Free TABIA Webinar on BIA Annual General Meetings, Elections and How to Set Up a Virtual AGM on Zoom Open to BIA Board Members, BIA staff, or hired third-party technical staff. All are welcome to attend. Webinar will be recorded. Q&A reserved for live participants. When: October 22, 2026 from 1 to 3pm (Call TABIA for Zoom credentials) City of Toronto’s Annual Small Business Forum Toronto Means Business: Building Resilient Small Businesses Experience the City of Toronto’s free signature event in support of small businesses at St. Lawrence Market North . 2026 has been a year of rapid economic, technological and market changes. The year’s forum equips business owners with the knowledge, connections and practical tools needed to build resilient, adaptable and growth-oriented businesses. It features: · Main stage program including keynote speaker · Small group speed mentoring sessions · Roundtable discussions · Tradeshow and marketplace. Date: November 17, 2026 Location: St. Lawrence Market North Registration Information: FREE registration here: Small Business Forum – City of Toronto BIA Recognition Awards Night: SAVE THE DATE: Tuesday December 1, 2026 at Palais Royale MLS Survey: City is seeking additional feedback to help identify challenges and potential improvements to the A-Frame sign permit application/renewal process and Temporary Signs By-law. Survey: https://ca.mar.medallia.com/s/90019285?d=l&h=7EC3E8883FE73ED&l=en Deadline to complete: September 25 at 5:00pm SafeTO BIA: Youth Skill Building and Business Needs survey To better understand how schools, businesses, and community organizations can strengthen opportunities for youth employment, experiential learning, mentorship, and career exploration. Can be completed by BIAs and shared to your member networks. Survey: Youth Skill Building & Business Needs Survey Deadline to complete: Submit by Sept 30 to enter for a chance to win one of six $150 Visa or Mastercard gift cards. Help Shape Future Youth Employment Opportunities: The City of Toronto (SafeTO), WoodGreen Community Services, and the Toronto District School Board are working together to better understand how schools, businesses, and community organizations can strengthen opportunities for youth employment, experiential learning, mentorship, and career exploration. By sharing your input, you can help identify the skills, experiences, and career pathways that matter to your industry, highlight potential opportunities for youth to gain meaningful workplace experience, and ensure future initiatives are designed with the needs and capacity of businesses in mind. The survey is open to business owners, business organizations, and BIA staff and takes approximately 5–8 minutes to complete. Survey: Youth Skill Building & Business Needs Survey Deadline to complete: by Wednesday, September 30, 2026 to enter for a chance to win one of six $150 Visa or Mastercard gift cards. BIA Office Updates: Sadly, we say goodbye to Belen Sheleme, who has been administrative support to the BIA Office. Belen has accomplished so much since joining the team. Belen has been keeping us organized and ensuring that we operate smoothly and effectively. Her professionalism, dedication, and willingness to step in wherever needed have made a meaningful impact on our work and on the broader support we provide to Toronto's BIAs and small businesses. Article(s) from Workplace Safety and Prevention Services (WSPS) (you may want to share with your members) Retail theft and violence: 6 ways to keep your staff and business safe - A sharp rise in retail theft and associated violence is affecting the profitability of retail stores, and the health and safety of workers and customers. Get tips to protect your business and workers.

Future-proofing businesses with practical AI skills Transform everyday productivity, marketing and operations, growth into new export markets, protection from fraud, and cyber threats, all with practical AI skills. This Employment Ontario program is funded by the Government of Ontario.

Oral History Project The St. Clair West neighbourhood we know today was born as a streetcar suburb. The St. Clair line, which opened in 1914, was part of the City of Toronto’s efforts to move people north – a classic ‘if you build it, they will come’. And come they did. Farmers’ fields and orchards were replaced by homes and schools, shops and businesses—all because of the streetcar. In these interviews you’ll hear how the community evolved through the voices of people who lived there between the 1920s and 1980s. It’s a window into everyday life in a very dynamic, and always changing, neighbourhood. Dr. Heather Hannah St. Clair Veterinary Facilities Dr. Heather Hannah owns St. Clair Veterinary, the longest continual business (since 1947) in the Hillcrest Village BIA, of which Dr. Hannah is currently Chair. In her interview, Dr. Hannah describes the changes since she first arrived from Iroquois Falls in 1989. The neighbourhood has become more cosmopolitan, with more languages spoken and a very successful restaurant scene. Even the pets have evolved, from mostly big yard dogs to lots more cats and other dog breeds - “Everything is a Doodle or a Frenchie.” Listen Now Donovan Wong Gerrys Fast Foods When Donovan Wong was 17, his family left Jamaica for Toronto and opened Gerry’s Fast Food on St. Clair West in 1977. Donovan shares a unique perspective on the St. Clair West community as a young immigrant and now as a business owner, since he and his sisters have taken over the restaurant. Listen Now Robert Ashley Forster Robert Ashley Hair Salon Since 1987, Robert Ashley’s salon has been a fixture on St. Clair West. Ashley tells how the street has changed over the years, with the transformation of the Wychwood Barns, the building of the streetcar right-of-way and the arrival of new businesses and condos. On the other hand, some things have not changed, especially the family-friendly feeling of the neighbourhood. Listen Now Tony & Anna Maria Mazza Macelleria Atlas Tony and Anna Maria Mazza opened Macelleria Atlas on St. Clair West in 1969, and now run this local butcher shop with their daughter, Angela. They speak about their business, the challenges of moving from Italy, and raising their family in the area. Listen Now

Public Consultation Meeting Hillcrest Village Business Improvement Area Public Consultation For Redevelopment Of City Property In Front Of #803-#815 St.Clair Ave.W. Friday, December 6th, at 3pm. Hillcrest Village Business Improvement Area (BIA) and City of Toronto staff have been working with a Design Consultant, PLANT ARCHITECT Inc, to prepare a proposal redesigning the right-of-way in front of #803 to #815 St. Clair Avenue West. The objective of this project is to create an accessible path to the retail businesses and residences. The design proposal will include a sloped sidewalk, wider path, stairs, seating, planting and preservation of the existing trees in front of the storefronts. For further information contact: Elaine the BIA Coordinator:elaine.biahillcrest@gmail.com C.#437-252-0234 or Heather Hannah, DVM, BIA Chair: stclairvets@bellnet.ca C.#416-895-1452 Click Here to Join Meeting Expected Start Date: Summer 2025* *Timeline is weather-pending and subject to change. Meeting Details We invite you to attend a Zoom meeting to see the design prepared by PLANT Architect, to ask questions and to give any feedback. The meeting will be on Friday, December 6th, at 3pm. Topic: Hillcrest Village BIA #803-815 Project Update Time: Dec 6, 2024 03:00 PM Eastern Time (US and Canada) Join Zoom Meeting https://us02web.zoom.us/j/85964819123 Meeting ID: 859 6481 9123 One tap mobile +17806660144,,85964819123# Canada +12042727920,,85964819123# Canada Dial by your location • +1 780 666 0144 Canada • +1 204 272 7920 Canada • +1 438 809 7799 Canada • +1 587 328 1099 Canada • +1 647 374 4685 Canada • +1 647 558 0588 Canada • +1 778 907 2071 Canada

Looking for fresh fruits & flowers? Stop by our fruit and flower market in Hillcrest Village BIA located in the heart of Midtown Toronto along St.Clair Avenue West! Fruit & Flower Market St. Clair Fruit Market Address 790 St Clair Ave W, Toronto, ON M6C 1B6, Canada Phone Number 416-656-4015